Shipping & Delivery Policy

Last updated: 6 June 2026

At GLP Peptides, we aim to provide reliable and discreet delivery of research-use products to customers in the UK and selected destinations across Europe.

This Shipping & Delivery Policy explains our available delivery services, delivery charges, estimated delivery times and shipping arrangements.

1. UK Delivery

We offer express delivery throughout the UK.

UK Express Delivery

Delivery fee: £6.00

Estimated delivery: Next working day

Orders are normally dispatched using Royal Mail or another appropriate tracked delivery service.

Where tracking is available, tracking information will be provided after dispatch.

Free UK Delivery

Free delivery is available on all UK orders over £100.

This means:

  • Orders below £100 → £6 delivery
  • Orders of £100 or more → FREE delivery

Next-working-day delivery is subject to the order being placed within the applicable dispatch timeframe and the availability of the selected delivery service.

2. European Delivery

We offer delivery to selected destinations across Europe.

European Express Delivery

Delivery fee: €10

Estimated delivery: 2–3 working days

International European orders are shipped using DHL where available.

Tracking information will be provided once the order has been dispatched.

Free European Delivery

Free delivery is available on qualifying European orders over €200.

This means:

  • Orders below €200 → €10 delivery
  • Orders of €200 or more → FREE delivery

Delivery times are estimates and may vary depending on the destination, customs procedures and circumstances outside our control.

3. Delivery Services

UK

Royal Mail

Our UK orders may be shipped using Royal Mail’s appropriate tracked or express service.

Europe

DHL

European international orders are shipped using DHL where available.

The delivery service may vary where operational circumstances require an alternative courier.

4. Order Processing

We aim to process orders promptly after payment has been successfully received.

Orders placed before our applicable daily processing deadline may be dispatched on the same working day, where possible.

Orders placed after the applicable processing deadline, during weekends or on public holidays may be processed on the next working day.

5. Delivery Times

Estimated delivery times are:

Destination Service Delivery Fee Estimated Delivery
UK Express / Royal Mail £6 Next working day
UK Express / Royal Mail FREE over £100 Next working day
Europe DHL €10 2–3 working days
Europe DHL FREE over €200 2–3 working days

Delivery estimates begin after the order has been dispatched and are not necessarily guaranteed.

6. Tracking

Where a tracked delivery service is used, tracking information will normally be provided by email after dispatch.

Customers can use the tracking information provided by the relevant courier to monitor their delivery.

Please check your spam or junk folder if you do not see your tracking email.

7. Delivery Address

Customers are responsible for providing an accurate and complete delivery address.

Before completing an order, please check that your:

  • Name
  • Address
  • Postcode
  • Town/City
  • Country
  • Contact information

are correct.

GLP Peptides cannot be responsible for delays or failed deliveries resulting from incorrect or incomplete delivery information supplied by the customer.

8. International Deliveries and Customs

Customers ordering from outside the UK are responsible for ensuring that the products they order can legally be imported into their destination country.

International orders may be subject to:

  • Customs checks
  • Import requirements
  • Local taxes
  • Duties
  • Import restrictions
  • Regulatory requirements

Any customs duties, taxes or other charges imposed by the destination country are the responsibility of the customer unless otherwise stated at checkout.

GLP Peptides cannot guarantee that an international shipment will clear customs within a particular timeframe.

9. Delays

Although we aim to meet our estimated delivery times, delivery dates cannot always be guaranteed.

Delays can occur because of:

  • Courier disruption
  • Severe weather
  • Customs processing
  • Incorrect delivery information
  • Public holidays
  • Transport disruption
  • High shipping volumes
  • Events outside our reasonable control

If your order has not arrived within the expected delivery timeframe, please contact us with your order number so that we can investigate.

10. Damaged Deliveries

Please inspect your package when it arrives.

If your order appears to have been damaged during transportation, please contact us as soon as possible.

Where appropriate, please provide:

  • Your order number
  • Photographs of the package
  • Photographs of the product
  • Photographs of any visible damage
  • Relevant delivery information

Please retain the original packaging until the matter has been resolved.

11. Incorrect or Missing Items

If you receive an incorrect or incomplete order, please contact us as soon as possible.

We may request photographs and order information to investigate the issue.

Where an error is confirmed, we will provide an appropriate resolution in accordance with our Refund & Returns Policy and applicable law.

12. Discreet Packaging

Orders are packaged in plain, unbranded packaging where appropriate.

Our packaging is designed to avoid unnecessary product information being displayed externally and to help protect the contents during transportation.

13. Temperature-Sensitive Products

Where a product has specific storage or transportation requirements, the applicable product information will provide relevant instructions.

Customers should inspect their delivery promptly and follow the storage instructions supplied with the product.

Delivery conditions and product-specific requirements may vary depending on the formulation and product presentation.

14. Free Delivery Eligibility

Free delivery is automatically applicable when the order value reaches the relevant threshold:

UK

£100 or more → Free delivery

Europe

€200 or more → Free delivery

The qualifying order value is calculated according to the applicable currency and checkout total, excluding delivery charges unless otherwise stated.